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Privacy Policy

Welcome to CyberGuide (referred to as "we," "our," or "us"). We value your privacy and are committed to protecting the personal information that you share with us when you visit our website and subscribe to our newsletter. This Privacy Policy outlines our practices regarding the collection, use, storage, and protection of your information and your rights concerning this data.

1. Information We Collect

1.1. Personal Information Provided by You

When you subscribe to our newsletter, we collect the following personal information directly from you:

  • Name: This is the name you provide during the subscription process. It is used to personalize our communications with you.
  • Email Address: This is the email address you provide when subscribing. We use your email address to send you newsletters and updates about new articles and other content published on our blog.

1.2. Additional Information Collected Automatically

Our website is hosted on the Ghost platform, which automatically collects certain information when you interact with our site and newsletters:

  • General Location Data: Ghost collects your approximate geographical location based on your IP address. This information is typically presented in the format of "City, State, Country" (e.g., "San Francisco, California, US").
  • Newsletter Engagement Data: Ghost tracks whether you open our newsletters and what links you click within the emails. This data helps us understand how you interact with our content, enabling us to improve our newsletters and the overall user experience.

2. How We Use and Store Your Information

2.1. Use of Personal Information

We use your personal information for the following purposes:

  • Newsletter Distribution: Your name and email address are used exclusively to send you newsletters whenever we publish new articles, updates, or announcements on our blog. We aim to provide you with relevant and valuable content aligned with your interests in technology, DevSecOps, DevOps, Cloud Architecture, Cybersecurity, and related fields.
  • Personalization: We may use your name to personalize the content of our emails to create a more engaging and personalized experience.
  • Audience Insights and Content Improvement: The engagement data collected by Ghost (such as newsletter opens and clicks) is analyzed to help us better understand our audience's preferences. This analysis enables us to refine our content strategy, improve the relevance of our newsletters, and deliver content that resonates with our readers.

2.2. Data Storage and Security

Your data is stored securely on the Ghost platform, which employs industry-standard security measures to protect your information:

  • SSL Encryption: All data transmitted between you and our website is protected using SSL (Secure Socket Layer) encryption. This ensures that any personal information you provide, such as your name and email address, is securely transmitted over the Internet.
  • Data Backups: Ghost regularly performs data backups to ensure the integrity and availability of your personal information in case of any technical issues.
  • Access Controls: Access to your personal information is restricted to authorized personnel only. We implement strict access controls to prevent unauthorized access, use, or disclosure of your data.

3. Sharing of Information with Third Parties

We take your privacy seriously and do not share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may engage third-party service providers to assist with certain operations, such as email delivery or website hosting. These service providers are contractually obligated to use your personal information solely to provide services to us and are required to maintain the confidentiality and security of your data.
  • Legal Requirements: We may disclose your personal information if required to do so by law, in response to a court order, or in connection with any legal proceedings.

4. Your Rights Regarding Your Information

You have the following rights concerning your personal information:

4.1. Right to Access and Rectify

You have the right to request access to the personal information we hold about you. If any of the information is incorrect or outdated, you may request that we correct or update it.

4.2. Right to Unsubscribe

You have the right to unsubscribe from our newsletters at any time. To do so, simply click the "unsubscribe" link located at the bottom of any of our email newsletters. Upon unsubscribing, you will no longer receive any newsletters or promotional communications from us.

4.3. Right to Data Deletion

If you wish to have your personal information (name and email address) deleted from our records, you may contact us with your request. We will comply with your request within a reasonable timeframe.

  • GDPR Compliance: If you are located in the European Union (EU) and are subject to the General Data Protection Regulation (GDPR), you have the right to request the erasure of your personal data (the "right to be forgotten"). We will process such requests in accordance with GDPR requirements and permanently delete your personal information from our systems.

5. Data Protection Measures

We implement a variety of security measures to ensure the safety of your personal information:

  • SSL Encryption: We use SSL encryption to protect the data transmitted between your browser and our website. This encryption technology prevents unauthorized parties from intercepting and reading your personal information.
  • Regular Security Audits: We conduct regular security audits of our website and the Ghost platform to identify and address any potential vulnerabilities.
  • Secure Data Storage: Your personal information is stored securely on the Ghost platform, which employs advanced security protocols to protect against data breaches and unauthorized access.

6. Third-Party Links

Our website and newsletters may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any websites you visit through links on our blog.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

8. California Privacy Rights

If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This section explains your rights and how to exercise them.

8.1. Right to Know

You have the right to request that we disclose the following information to you about our collection and use of your personal information over the past 12 months:

  • The categories of personal information we have collected about you.
  • The categories of sources from which we collect personal information.
  • Our business or commercial purpose for collecting, selling, or sharing personal information.
  • The categories of third parties with whom we share your personal information.
  • The specific pieces of personal information we have collected about you.
  • If applicable, the categories of personal information we have sold or disclosed for a business purpose, along with the categories of third parties to whom the information was sold or disclosed.

8.2. Right to Delete

You have the right to request that we delete any of your personal information that we have collected from you, subject to certain exceptions. Upon receiving and confirming your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Exceptions may include:

  • Completion of the transaction for which the personal information was collected.
  • Detection of security incidents, protection against malicious, deceptive, fraudulent, or illegal activity, or prosecution of those responsible for such activities.
  • Compliance with a legal obligation.
  • Other exceptions as permitted by law.

8.3. Right to Opt-Out of Sale or Sharing of Personal Information

California residents have the right to opt out of the sale or sharing of their personal information. However, we do not sell or share your personal information with third parties for their direct marketing purposes. If our practices change, we will update this Privacy Policy and provide a clear and conspicuous mechanism for you to exercise your opt-out rights.

8.4. Right to Correct Inaccurate Information

You have the right to request the correction of inaccurate personal information that we maintain about you. Upon verifying your identity, we will correct any inaccuracies in your personal information as requested.

8.5. Right to Limit the Use and Disclosure of Sensitive Personal Information

Under the CPRA, you have the right to limit the use and disclosure of your sensitive personal information (e.g., financial information, biometric data). We only use or disclose sensitive personal information for the purposes necessary to provide our services, and we do not use it for purposes outside of these legitimate business needs.

8.6. Right to Non-Discrimination

You have the right not to be discriminated against for exercising any of your rights under the CCPA or CPRA. This means we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

9. How to Exercise Your California Privacy Rights

9.1. Submitting a Request

To exercise any of your rights under the CCPA or CPRA, please submit a verifiable consumer request to us by one of the following methods:

Email: kjganih@cyberguidesolutions.com

In your request, please include:

  • Your full name, address, and any other information necessary to verify your identity.
  • A clear statement of the specific right you wish to exercise.

9.2. Verification Process

We will need to verify your identity before processing your request. We may ask you to provide additional information to confirm your identity, such as a government-issued ID, or other details we already have on file. We will only use the information provided in your request to verify your identity or authority to make the request.

9.3. Response Timing and Format

We aim to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Our response will cover the 12-month period preceding the receipt of your request.

If you have an online account with us, we will deliver our written response to that account. If you do not have an online account with us, we will deliver our written response by mail or electronically, at your option.

10. Do Not Track Signals

Some web browsers may transmit "Do Not Track" (DNT) signals to websites with which the user communicates. Because there is no industry standard for how to respond to these signals, we do not currently respond to DNT signals. We will update this section if this changes.

11. California "Shine the Light" Law

California's "Shine the Light" law (Civil Code Section ยง 1798.83) permits users of our website who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. As noted, we do not disclose personal information to third parties for their direct marketing purposes without your consent.

If you would like to request more information under the Shine the Light law, please contact us at:

Email: kjganih@cyberguidesolutions.com

12. Children's Privacy

We do not knowingly collect or solicit personal information from children under the age of 16. If you are under 16, please do not provide any information on this website or through our services. If we learn that we have collected personal information from a child under age 16 without verification of parental consent, we will delete that information promptly. If you believe we might have any information from or about a child under 16, please contact us at kjganih@cyberguidesolutions.com.

13. Updates to this California Privacy Policy

We may update this California Privacy Policy to reflect changes in our privacy practices or legal obligations. When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: kjganih@cyberguidesolutions.com โ€จ